PRIVACY POLICY

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Edinburgh Bespoke Renovations Ltd

Edinburgh, UK

Services:

Home renovations (kitchens, bathrooms, plastering, general works)

Data We Collect:

• Name

• Email address
• Phone number
• Enquiry details (project info)

Collection points: Website contact form, direct email, phone calls

Purpose of Data Use

• Respond to enquiries
• Provide quotes
• Arrange site visits
• Communicate about renovation projects
• No automated decisions or profiling
• Legal Basis (UK GDPR)

Legitimate interest (responding to enquiries)

• Consent (user submits contact form)

• Advertising & Cookies
• Google Ads cookies may be used for advertising delivery
• No analytics or tracking beyond advertising requirements
• Cookie notice displayed on first visit

Data Sharing

• No selling or renting of personal data

• Limited sharing only when legally required or necessary to operate the business

Data Retention

• Enquiry data kept only as long as needed for responses or active projects

• Records retained where legally required (e.g. invoicing)

User Rights

Individuals may request:

• Access to their data

• Correction of inaccurate data

• Deletion of data

• Restriction or objection to processing

Requests handled via email contact

Security Measures

• Secure website platform (Webnode)

• Limited access to enquiry data

• Reasonable technical and organisational safeguards

Public-Facing Documents

• Privacy Policy page (linked in footer)

• Cookie notice/banner

• Privacy notice linked on contact form