PRIVACY POLICY

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Company:

Edinburgh Bespoke Renovations Ltd

Location:

Edinburgh, UK

Services:

Home renovations, Single storey Extensions, Garage Conversions, New Builds, Bathroom renovations, Kitchen Renovations, Plastering, Rendering, Joinery, Tiling, Painting, Flooring, Masonry, Bricklaying, Wall Alternations, Demolitions in Edinburgh, Lothians, Fife

Data We Collect:

Name

Email address
Phone number
Enquiry details (project info)

Collection points: Website contact form, direct email, phone calls

Purpose of Data Use

Respond to enquiries
Provide quotes
Arrange site visits
Communicate about renovation projects
No automated decisions or profiling
Legal Basis (UK GDPR)

Legitimate interest (responding to enquiries)

Consent (user submits contact form)

Advertising & Cookies
Google Ads cookies may be used for advertising delivery
No analytics or tracking beyond advertising requirements
Cookie notice displayed on first visit

Data Sharing

No selling or renting of personal data

Limited sharing only when legally required or necessary to operate the business

Data Retention

Enquiry data kept only as long as needed for responses or active projects

Records retained where legally required (e.g. invoicing)

User Rights

Individuals may request:

Access to their data
Correction of inaccurate data
Deletion of data
Restriction or objection to processing

Requests handled via email contact

Security Measures

Secure website platform (Webnode)
Limited access to enquiry data
Reasonable technical and organisational safeguards

Public-Facing Documents

Privacy Policy page (linked in footer)
Cookie notice/banner
Privacy notice linked on contact form